Frequently Asked Questions

Do you offer free delivery?

Free UK shipping on orders over £44.99 (orders under £44.99 ship for a flat rate of £3.99), and free shipping to Italy, France, Belgium and the Netherlands on orders over €54.95 (orders under €54.95 ship for a flat rate of €4.95). We simply believe that receiving your items should be easy and stress-free.

How long does delivery take?

Orders are processed within 1 to 2 business days. Standard delivery typically takes 3 to 7 business days. Your order should arrive within 4 to 9 business days. As soon as your package is shipped, you will receive a tracking link that will allow you to track it in real time.

Do you ship internationally?

We currently ship to the United Kingdom, Italy, France, Belgium and the Netherlands. We aim to offer a reliable shopping experience for our customers in these regions. If we expand deliveries to other locations, our community will be informed first.

What is your return policy?

Changed your mind? No problem. You have 60 days from delivery to return your items. Simply contact us at contact@dorevy.ca and we'll guide you through the return process.