Payment policy
At Dorevy, we want your shopping experience to be smooth and enjoyable from start to finish. We've made the checkout process secure and flexible, so you can focus on finding the perfect items for your little ones.
We accept several reliable and widely used payment methods:
- Visa
- MasterCard
- Maestro
- American Express
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed in GBP. The total amount will be debited upon order confirmation. In some cases, your bank may place a temporary pre-authorization hold before finalizing the payment. This is a standard procedure.
The security of your information is our top priority. Every transaction is encrypted using advanced SSL technology, and we only work with trusted payment providers. Your bank details are never stored on our servers and remain fully protected between you and your bank.
If you encounter a problem during payment, please check that your information is correct and matches that on file with your bank. If the problem persists, please contact us at contact@dorevy.ca and our team will be happy to assist you promptly.
To ensure everyone's safety, we also monitor for unusual activity. If suspicious behavior is detected, we may contact you to confirm your information before shipping your order.
With Dorevy, you can shop with complete peace of mind, from your first selection to the final payment.
Company name: Dorevy
Business address: Deelspaad 6, 8468 BK Haskerdijken, Friesland, Netherlands
Email: contact@dorevy.ca
Chamber of Commerce (KvK) number: 90444922
Customer service hours: Monday to Friday: 8:00 AM - 5:00 PM.
Saturday and Sunday: 9:00 AM - 4:00 PM.
Average response time: within 12 hours.