Shipping policy
At Dorevy, we know how exciting it is to receive something special for your little one. Our delivery process is designed to be simple, reliable, and transparent. Every order is carefully prepared to ensure it arrives in perfect condition, without any unpleasant surprises.
We currently ship within the United Kingdom only. Enjoy free shipping on all orders over £44.99. Orders under £44.99 ship for a flat rate of £3.99. Each item is carefully packaged before leaving our facility.
Processing times
- Orders are usually prepared within 1 to 2 business days before shipment.
Delivery times
- Once shipped, delivery usually takes 3 to 7 business days.
Estimated total time
- In most cases, your order will arrive within 4 to 9 business days.
Our daily cut-off time for processing orders is 4:00 PM London time (GMT/BST), Monday to Saturday.
After shipment, you will receive a confirmation email with a tracking number so you can track your package in real time. While we always do our best to meet deadlines, delays can occasionally occur during peak periods or due to unforeseen circumstances such as weather or logistics. We will keep you informed of any changes.
If you need help, our team is at your service — contact us anytime at contact@dorevy.ca
Company name: Dorevy
Business address: Deelspaad 6, 8468 BK Haskerdijken, Friesland, Netherlands
Email: contact@dorevy.ca
Chamber of Commerce (KvK) number: 90444922
Customer service hours: Monday to Friday: 8:00 AM - 5:00 PM.
Saturday and Sunday: 9:00 AM - 4:00 PM.
Average response time: within 12 hours.