Privacy policy

At Dorevy, we believe your privacy is an integral part of a quality shopping experience. This Privacy Policy explains how we collect, use, and protect your personal data when you visit https://dorevy.com, place an order, or contact our customer service. By using our site, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Who we are

Company name: Dorevy
Business address: Deelspaad 6, 8468 BK Haskerdijken, Friesland, Netherlands
Email: contact@dorevy.ca
Chamber of Commerce (KvK) number: 90444922

Data we collect
When you use our site, we may collect:

  • Technical data such as your IP address, browser type and time zone
  • Personal information you provide when placing an order, such as your name, email address, phone number, delivery address and payment information
  • Information you share when contacting us, for example via support requests

How we use your data

  • Processing and delivering your orders
  • Providing fast and efficient customer support
  • Securing our site and preventing fraud
  • Personalizing your shopping experience
  • Sending updates, offers or marketing communications only if you have consented

Sharing your data
We only share your information with trusted partners: payment providers, delivery and logistics companies, and technical and marketing providers such as Shopify. We never sell or rent your personal data.

Cookies
Our site uses cookies to remember your preferences and improve performance. You can disable cookies in your browser settings, but some features may no longer work correctly.

Your rights
You can access, correct or delete your data, limit its processing, receive a portable copy, and withdraw consent at any time. To exercise your rights, contact us at contact@dorevy.ca.

Children's Privacy
Our products are intended for children, but our website and services are directed to adults (parents, guardians and gift-buyers). We do not knowingly collect personal data from anyone under the age of 18. If we discover such data has been provided, we delete it immediately.

International Data Transfers
If you are located in the United Kingdom, your information may be processed or stored outside your country of residence by our trusted partners such as payment providers, technology platforms or delivery companies. We ensure all data transfers are secure and comply with applicable data protection standards.

Data security and retention
We retain your data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Updates to this policy
This Privacy Policy may be updated from time to time. The most recent version will always be available on the Dorevy website.

Contact us
Company name: Dorevy — Deelspaad 6, 8468 BK Haskerdijken, Friesland, Netherlands — Email: contact@dorevy.ca — KvK 90444922 — Support Mon–Fri 8:00–17:00, Sat–Sun 9:00–16:00, average response within 12 hours.

Thank you for trusting Dorevy.